Have a question about one of our reviews, spotted something out of date, or want to flag an issue with an offshore sportsbook we cover? This page explains how to reach the Best Offshore Sportsbooks team and what you can expect from us when you do.

What we can help with

Best Offshore Sportsbooks is an independent research and comparison site covering offshore sportsbooks that accept US bettors — operators licensed outside the US, in jurisdictions such as Curaçao, Panama, or Costa Rica, that take players from states without a regulated online betting market. We are not a sportsbook ourselves, so there are limits to what our team can do, but we're glad to help with the following:

  • Questions about how we researched or scored a specific offshore sportsbook, including any of the operators reviewed on this site such as Lucky Rebel, Bovada, BetOnline, BetNow, or Everygame
  • Corrections — if a bonus figure, rollover requirement, or other detail on the site looks out of date, tell us and we'll check it
  • Feedback on our About Us page and our review methodology
  • General questions about how offshore betting works, the legal grey area US bettors operate in, and what to look for before signing up anywhere
  • Reports of broken links, factual errors, or anything else that doesn't read right

What we can't do

Because Best Offshore Sportsbooks doesn't operate any sportsbook, hold player funds, or process bets, we can't resolve account-specific issues. If you have a problem with a deposit, withdrawal, bonus credit, or a disputed bet at any offshore sportsbook, that has to go through the operator's own customer support team directly — we have no ability to intervene in your account or force a payout. This is one of the realities of offshore sports betting: these sites sit outside US state regulation, so there's no state gaming commission or ombudsman you can escalate a dispute to the way you could with a licensed US operator. Keep records of your communications with the sportsbook and raise the issue with their support desk first.

We also can't offer personal betting advice, guarantee outcomes, or tell you whether a particular offshore sportsbook is legal to use from your specific state. Laws vary, they change, and only a qualified attorney familiar with your state's gambling statutes can give you a definitive answer on your own situation.

Before you write in: a few things worth knowing

A lot of the questions we get are already answered elsewhere on the site, so it may save you time to check these first:

  • Legal status — Offshore sportsbooks operate under licenses issued outside the US and are not regulated by any US state gaming authority. Using one sits in a legal grey area for US bettors, and none of the consumer protections that come with a state-regulated book — segregated player funds, a formal dispute process, guaranteed payouts — apply. Check your own state's laws before signing up anywhere.
  • Bonus terms — Every welcome offer listed on this site carries rollover or wagering requirements, minimum odds rules, and time limits. We list the headline figure next to the offer, but always read the operator's full terms before you deposit.
  • Payout speed and fund safety — Offshore sportsbooks vary widely in how quickly and reliably they pay out, and there's no state backstop if a book delays or refuses a withdrawal. We factor payout reliability into our ratings, but we can't guarantee any individual outcome.
  • Responsible gambling — Betting should never be treated as a way to make income or solve financial pressure. If gambling is becoming a problem for you or someone close to you, free confidential help is available around the clock through the National Council on Problem Gambling at 1-800-GAMBLER. See our Responsible Gambling page for more tools and information.

How we handle your message

When you contact us, tell us as clearly as you can what the issue is, which sportsbook or page it relates to, and — if it's a correction — a link or description of where you saw the information. This helps us verify and, where needed, update the page quickly. We read every message, but as a small independent team we can't promise an instant reply, and we won't respond to requests asking us to rank a sportsbook more favorably or remove accurate criticism of an operator; our ratings aren't for sale.

A note on our independence

Best Offshore Sportsbooks may earn a commission when readers sign up with an offshore sportsbook through links on this site. That relationship never decides how a sportsbook is ranked or reviewed — our scores are based on the same criteria for every operator, and commission has no bearing on position. You can read more about how we assess sportsbooks on our About Us page, and review the full site terms on our Terms and Conditions page.

Eligibility reminder

Everything on Best Offshore Sportsbooks is intended for adults of legal betting age — 21 or older, or the minimum age set by the sportsbook in question, whichever is higher. Nothing on this site is directed at anyone under that age, and none of the sportsbooks we cover should be used by anyone who does not meet their eligibility requirements.

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